The next evolution in patient safety requires patients willing to engage and participate with the institutions that deliver healthcare. That

When your child has been ill for a long time, and you feel that his doctors have failed him; when you feel betrayed and dismissed by the very people you turned to for help, it's hard to believe that anyone in the medical establishment truly cares. Instead of hands reaching down to help you rise from the muck of misdiagnosis, you see the palms of surrender, the shrug of shoulders, the glint of irritation that you've returned, again, to ask for answers. So you can imagine my jo

It's a big week. I'm re-launching my website a few hours before heading to Boston for two important meetings. The first is a joint effort between the Cambridge-based think tank Institute for Healthcare Improvement (IHI) and the Society to Improve Diagnosis in Medicine (SIDM). Both are focused on making healthcare better for all of us. I'm on a panel of experts focused on Interventions to Improve Diagnosis and our first face-to-face meeting is in 6 hours. I'm excited about the